Privacy policy

This policy explains how GLEAMRIFT handles personal information provided through this store.

Information the store collects

When you provide information at checkout or create an account, the store may collect your name, email address, phone number, billing and delivery addresses, account details, and the products and amounts associated with your order. Messages you send to customer support may also contain personal information.

The site and its hosting services may process technical information such as your IP address, browser details and request logs to operate and protect the store.

How information is used

Information is used to maintain your cart and account, calculate delivery options, process and fulfill orders, respond to questions, handle returns, prevent misuse and keep necessary transaction records. Authorized store administrators and shop managers can access information needed for these purposes.

Cookies

WordPress and WooCommerce use necessary cookies to maintain sign-in sessions and remember cart contents. You can control cookies in your browser, although disabling them may prevent account or shopping features from working. This version of the store does not use third-party advertising trackers.

Service providers

Order and contact information may be shared with the hosting and delivery services needed to operate the store and fulfill orders. Where a payment service is offered at checkout, information needed to complete the transaction is processed by that service under its own privacy terms.

Keeping and managing your information

Personal information is retained for as long as needed to provide the requested services, resolve order issues and meet applicable recordkeeping obligations. You may contact us to ask about access to, correction of or deletion of your information. Some transaction information may need to be retained.

Privacy questions

Use the details on our contact page for privacy questions and requests. Please do not send payment card details in a support message.